The essentials about Teledirect
Since 1995 Teledirect has charted a pioneering path in the field of outsourced telecommerce with exemplary talents, excellent tools and expert technology.
Serving largely companies in the financial, IT, airline, luxury and telecommunication sectors, we specialize in generating high sales growth, improving call centre performance and profit generating customer service.

To date, Teledirect has implemented over 4,500 successful programmes interacting with our clients’ customers around the world and a customer acquisition track record of over 3 million. Teledirect has also received due recognition by the industry by clinching several regional awards under the best contact centre operations and the best contact centre professionals categories.

Headquartered in Singapore and with presence in Malaysia, Thailand, Hong Kong, Indonesia, Philippines, China and Japan, Teledirect is part of the WPP Group.

To date, Teledirect has implemented over 4,500 successful programmes.
Headquartered in Singapore,Teledirect is part of the WPP Group.
Who We Are
Teledirect Profile
Our commitment to excellence is underscored by our practice of recruiting the best of the best.
Infrastructure
At Teledirect, employing best in breed infrastructure is much more than only hardware and software.
Leadership
The leadership team at Teledirect is committed to making outsourced contact centre services better.
The Teledirect people strive to live up to our Vision of being acknowledged as the “Best” and these awards are testament to the efforts we place into delivering on our commitment.
Celebrating 20 years of Success
History of Teledirect
1 Employee
1995
Teledirect opens in Singapore
WPP acquires a stake in Teledirect
1996
20 Employees
1997
Teledirect opens in Hong Kong
Teledirect opens in Malaysia
2001
530 Employees
800 Employees
2005
Teledirect opens in Thailand
Teledirect opens in Indonesia
2009
1200 Employees
2000 Employees
2014
Teledirect opens in Philippines
100+ Industry Awards
2016
2500 Employees
2017
Teledirect opens in China and Japan
1995
Teledirect opens in Singapore
1 Employee
1996
WPP acquires a stake in Teledirect
20 Employees
1997
Teledirect opens in Hong Kong
80 Employees
2001
Teledirect opens in Malaysia
530 Employees
2005
Teledirect opens in Thailand
800 Employees
2009
Teledirect opens in Indonesia
1200 Employees
2014
Teledirect opens in Philippines
2000 Employees
Contact Us
Wherever you are in the world, know that we’re only a call away. Contact us at any one of our offices.
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Solutions
Teledirect caters to companies either needing to improve their customer service or to boost their sales.
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