The essentials about Teledirect
Since 1995 Teledirect has charted a pioneering path in the field of outsourced telecommerce with exemplary talents, excellent tools and expert technology.

Serving largely companies in the financial, IT, airline, luxury and telecommunication sectors, we specialize in generating high sales growth, improving call centre performance and profit generating customer service.

To date, Teledirect has implemented over 4,500 successful programmes interacting with our clients’ customers around the world and a customer acquisition track record of over 3 million. Teledirect has also received due recognition by the industry by clinching several regional awards under the best contact centre operations and the best contact centre professionals categories.

We are headquartered in Singapore and we have a presence in Malaysia, Thailand, Hong Kong, Philippines, China, Japan and Spain.

To date, Teledirect has implemented over 4,500 successful programmes.
Who We Are
Teledirect Profile
Our commitment to excellence is underscored by our practice of recruiting the best of the best.
Infrastructure
At Teledirect, employing best in breed infrastructure is much more than only hardware and software.
Leadership
The leadership team at Teledirect is committed to making outsourced contact centre services better.
The Teledirect people strive to live up to our Vision of being acknowledged as the “Best” and these awards are testament to the efforts we place into delivering on our commitment.
Celebrating 20 years of Success
History of Teledirect
1 Employee
1995
Teledirect opens in Singapore
Teledirect opens in Hong Kong
1997
120 Employees
530 Employees
2001
Teledirect opens in Malaysia
Teledirect opens in Thailand
2005
800 Employees
1200 Employees
2009
Teledirect opens in Indonesia
Teledirect opens in Philippines
2014
2000 Employees
2500 Employees
2016
100+ Industry Awards
Teledirect opens in China and Japan
2017
1 Employee
1995
Teledirect opens in Singapore
Teledirect opens in Hong Kong
1997
120 Employees
530 Employees
2001
Teledirect opens in Malaysia
Teledirect opens in Thailand
2005
800 Employees
1200 Employees
2009
Teledirect opens in Indonesia
Teledirect opens in Philippines
2014
2000 Employees
2500 Employees
2016
100+ Industry Awards
Teledirect opens in China and Japan
2017
Contact Us
Wherever you are in the world, know that we’re only a call away. Contact us at any one of our offices.
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Solutions
Teledirect caters to companies either needing to improve their customer service or to boost their sales.
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