Awards
Teledirect has won over 150 industry awards to date competing against the best contact centers in the World. The awards and recognition we receive are a testament to our success.
NS Advocate Award for Individuals
Azizah Bte Azman - Awarded by Total Defence Awards (TDA)
Best Outsourced Contact Centre of the Year (Above 100 Seats)
Silver Award - Teledirect Singapore - Awarded by Contact Centre Association of Singapore (CCAS)
Best Outsourced Programme/Section Contact Centre of The Year)
Gold Award - Teledirect Singapore - Awarded by Contact Centre Association of Singapore (CCAS)
Most Innovative Productivity Solution in a Contact Centre of the Year
Silver Award - Teledirect Singapore - Awarded by Contact Centre Association of Singapore (CCAS)
Customer Experience (CX) Mystery Shopper Award (Email)
Gold Award - Teledirect Singapore - Awarded by Contact Centre Association of Singapore (CCAS)
Best Contact Centre Manager of the Year (Between 20-100 Seats)
Silver Award - Sherman Chia Chin Yuen - Awarded by Contact Centre Association of Singapore (CCAS)
Best Contact Centre Team Leader of the Year (Above 100 Seats)
Bronze Award - Goi Qian Hui Grace - Awarded by Contact Centre Association of Singapore (CCAS)
Best Contact Centre Team Leader of the Year (Above 100 Seats)
Bronze Award - Kim Tae Jung - Awarded by Contact Centre Association of Singapore (CCAS)
Best Customer Service Professional of the Year (Above 100 Seats)
Bronze Award - Ho Xiang Ming Gareth - Awarded by Contact Centre Association of Singapore (CCAS)
Best Human Resource Support Specialist of the Year - Bronze Award
Crystal Ng Hui Wen - Awarded by Contact Centre Association of Singapore (CCAS)
Outsourced Solutions Award
Laurent Junique - 17th Annual EY Entrepreneur Of The Year (EOY) 2018 Singapore Awards
Top 10 Best Outsourced Services Provider in China
Teledirect China - Awarded by China Call Centre and CRM Association (CNCCA)
CEO Service Excellence Awards 2018 - Outstanding Partner
John Walmsley Premkum ar Selwyn Joe - Teledirect Singapore - Awarded by a leader in the Airline industry
CEO Service Excellence Awards 2018 - Service Innovation
Teledirect Singapore - Awarded by a leader in the Airline industry
Asia’s Best Employer Brand Award
Teledirect Singapore - Awarded by World HRD Congress
Best Recruitment Innovation by a Corporate HR Team - Silver Award
Teledirect Singapore - Awarded by Asia Recruitment Awards
Efficiency Innovation Award (Analytics E-Dashboard) - Silver Award
Teledirect Thailand - Awarded by client in Thailand
Best Use of Recruitment Technology - Gold Award
Teledirect Singapore - Awarded by Asia Recruitment Awards
Malaysia’s Best Employer Brand Award
Teledirect Malaysia - Awarded by World HRD Congress
Best Career Website by a Corporate HR Team - Silver Award
Teledirect Singapore - Awarded by Asia Recruitment Awards
Best Recruitment Evaluation Technique - Gold Award
Teledirect Singapore - Awarded by Asia Recruitment Awards
Best Recruitment Advertising Strategy - Silver Award
Teledirect Singapore - Awarded by Asia Recruitment Awards
Leadership
The leadership team at Teledirect is committed to making outsourced contact centre services better.
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Solutions
Teledirect caters to companies either needing to improve their customer service or to boost their sales.
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