Accelerate your sales, improve customer service

Teledirect caters to companies either needing to improve their customer service or to boost their sales. We will offer outsourced solutions as much as in-sourced, co-sourced or consulting to help drive improvements. Our only objective is to meet or exceed targets set.

Accelerate your sales, improve customer service

Teledirect caters to companies either needing to improve their customer service or to boost their sales. We will offer outsourced solutions as much as in-sourced, co-sourced or consulting to help drive improvements. Our only objective is to meet or exceed targets set.

Accelerate your sales, improve customer service

Teledirect caters to companies either needing to improve their customer service or to boost their sales. We will offer outsourced solutions as much as in-sourced, co-sourced or consulting to help drive improvements. Our only objective is to meet or exceed targets set.

Accelerate your sales, improve customer service

Teledirect caters to companies either needing to improve their customer service or to boost their sales. We will offer outsourced solutions as much as in-sourced, co-sourced or consulting to help drive improvements. Our only objective is to meet or exceed targets set.

We have over the years participated in many industries notably the Airline industry, Financial, Luxury, Information technology, Telecommunications and many more.

The types of engagements we have been involved in include, full outsourced customer service, technical support, telesales B2C and B2B, Leads Qualification Appointment Setting, consulting to improve client’s call-centre, off-shoring, near-shoring and many more types of activities.

Our regional scope gives us access to many case studies and reference performance points to guide our operations teams as well as our clients in the direction of success. The eight countries we operate in (Singapore, Malaysia, Thailand, Hong Kong, Indonesia, Philippines, China and Japan) follow the same processes and practices and this makes it easier for a multinational to deploy fast and furiously across South-East Asia.

Our only objective is to meet or exceed targets set.
Teledirect caters to companies either needing to improve their customer service or to boost their sales
High Achieving Sales Machine
We achieve a higher and faster rate of sales for our clients through strategies via our outbound telecommerce platform.
Profit Generating Customer Service
Maintaining a delicate balance between CRM and reducing customer service costs has been a top priority at Teledirect.
Improving Call Center Performance
We believe fervently that at any time, call centres can improve performance by a minimum of 30%.
About Us
Since 1995 Teledirect has charted a pioneering path in the field of outsourced telecommerce.
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Competences
We took a close look at what really made a difference in the success of each project we had implemented in the past few years.
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